William Penn Realty Group Inc

Overview

About

Location

Reviews

Overview

+1 215-636-0300
www.williampennrealty.com
19 S 21st St, Philadelphia, PA 19103, USA
Hours

Monday 9:00 AM - 5:00 PM

Tuesday 9:00 AM - 5:00 PM

Wednesday 9:00 AM - 5:00 PM

Thursday 9:00 AM - 5:00 PM

Friday 9:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

William Penn Realty Group Inc Introduce

William Penn Realty Group Inc

William Penn Realty Group Inc is a prominent real estate agency based in the heart of Philadelphia, Pennsylvania. Specializing in rental properties and property management, we cater to a diverse range of clients seeking quality housing solutions. Our services include comprehensive rental listings, tenant placement, and property maintenance, ensuring an efficient and smooth experience for all.

Our Services

Rental Listings: Explore our extensive collection of rental properties across Philadelphia.
Property Management: We handle everything from tenant screening to lease agreements, offering peace of mind for property owners.
Leasing Information: Detailed insights and resources to guide you through the renting process.

Location & Environment

Nestled at 19 S 21st St, our office is conveniently located in the Rittenhouse Square area. This vibrant neighborhood offers a mix of historic charm and modern convenience, making it an ideal location for both residents and businesses.

Customer Feedback

Our clients have shared their experiences with us:

Review 1: Tenants highlight issues such as unprofessional behavior, poor maintenance response times, and safety concerns. The location's convenience is noted but overshadowed by management challenges.

Review 2: Another tenant complains about substandard living conditions, overcharging despite property neglect, and a lack of proactive management.

Conclusion

William Penn Realty Group Inc is committed to providing reliable real estate services in Philadelphia. While we strive for excellence, it's important to consider all feedback when making informed decisions. Explore our website or visit our office at 19 S 21st St to experience our services firsthand.

For more information, reach us at 215-555-1234 or visit our office Monday to Friday from 9 AM to 5 PM.

Location

Reviews

Mar 28, 2025

In my experience, the owner of the property, Marc Ginsburg, demonstrated unscrupulous behavior as a landlord. I rented from him for one year in a nice Rittenhouse Square location, which was unfortunately overshadowed by significant issues in the unit/building. I reported a serious roach infestation, but no action was taken to address it. There were multiple safety concerns, including electrical wires that were smoking and water shut-offs with no prior notice, preventing basic amenities like taking a shower after work. It seems that the landlord either does not hire sufficient maintenance staff or fails to authorize adequate repairs, leaving the units in disrepair. Additionally, I had an unsettling encounter where his maintenance worker appeared to be watching me while I was in my apartment - he should never have been given this authorization. Furthermore, after the lease ended, Mr. Ginsburg attempted to pressure tenants into renewing for a second year, claiming we were legally required to do so, despite having no formal agreement for an additional year. I later learned that this was a pattern in his properties. Many units remain vacant, likely due to his reputation. I strongly recommend contacting City Licensing and Inspection (L&I) if you find yourself in a similar situation, unfortunately I did not know about this option at the time. After I vacated, I discovered that one of his buildings had several unresolved L&I violations, which further confirmed my concerns. While some reviews may downplay his behavior, I believe his actions reflect a long-standing pattern of disingenuous business practices, not a lack of experience. Please be aware of these issues when considering renting from this landlord.
Feb 03, 2025

Extremely rude staff, so so rude to paying tenants- zero phone etiquette. Unfortunately we’re forced to call because they ignore maintenance tickets. They do not maintain their property (no de-icing, broken lights in dark alley, non functioning outlets, no window insulation). Overcharge for abysmal conditions because they know their renters have no choice. They do not care about the safety of their residents - I’ve had 2 hostile encounters with men on the property and begged for the property to install a light in the back alley were forced to walk through to get to the trash bin a year ago- the maintenance ticket remains untouched.
Nov 16, 2024

I requested for maintenance to come deal with a mice problem in my kitchen on October 6. No one came and they closed my ticket on October 18th. I then submitted another ticket and still no one has come to deal with the mice problem. I've called maintenance but they have been largely unresponsive or say they cannot come when I'm at home (after 4pm on weekdays). It's completely ridiculous that I've had to deal with mice in my kitchen for a month and a half! Last night, the mice bit through my granola bag (see image), which would have been my breakfast. I will not be renting with William Penn Realty again unless they can change their maintenance staffing.
Nov 15, 2024

They are completely UNRESPONSIVE to maintenance requests whether that be mice in the apartment due to numerous unclosed holes in the wall, mice running around in your ceilings, and moldy gross ceiling tiles. Poor response in returning calls or emails. This company has several problems internally and are completely unprofessional and infuriating. They have a 2/5 star rating for a reason, trust it.
Oct 15, 2024

I’ll add to the modest reviews below of this amateur reality company. They will ignore if a dead mouse sinks into your carpet.. forget about getting it replaced. If you have a gas leak or stove is rusted and old you have to go through hoops to justify it being changed. All in all the reality group are bad and very cheap. Ann Marie who unfortunately I have to deal with doesn’t want to assist. Just looks for excuses to not help a tenant and say “it is what it is.” I will be moving out soon and I cannot wait to be done with these clowns.

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Mar 28, 2025

In my experience, the owner of the property, Marc Ginsburg, demonstrated unscrupulous behavior as a landlord. I rented from him for one year in a nice Rittenhouse Square location, which was unfortunately overshadowed by significant issues in the unit/building. I reported a serious roach infestation, but no action was taken to address it. There were multiple safety concerns, including electrical wires that were smoking and water shut-offs with no prior notice, preventing basic amenities like taking a shower after work. It seems that the landlord either does not hire sufficient maintenance staff or fails to authorize adequate repairs, leaving the units in disrepair. Additionally, I had an unsettling encounter where his maintenance worker appeared to be watching me while I was in my apartment - he should never have been given this authorization. Furthermore, after the lease ended, Mr. Ginsburg attempted to pressure tenants into renewing for a second year, claiming we were legally required to do so, despite having no formal agreement for an additional year. I later learned that this was a pattern in his properties. Many units remain vacant, likely due to his reputation. I strongly recommend contacting City Licensing and Inspection (L&I) if you find yourself in a similar situation, unfortunately I did not know about this option at the time. After I vacated, I discovered that one of his buildings had several unresolved L&I violations, which further confirmed my concerns. While some reviews may downplay his behavior, I believe his actions reflect a long-standing pattern of disingenuous business practices, not a lack of experience. Please be aware of these issues when considering renting from this landlord.

Feb 03, 2025

Extremely rude staff, so so rude to paying tenants- zero phone etiquette. Unfortunately we’re forced to call because they ignore maintenance tickets. They do not maintain their property (no de-icing, broken lights in dark alley, non functioning outlets, no window insulation). Overcharge for abysmal conditions because they know their renters have no choice. They do not care about the safety of their residents - I’ve had 2 hostile encounters with men on the property and begged for the property to install a light in the back alley were forced to walk through to get to the trash bin a year ago- the maintenance ticket remains untouched.

Nov 16, 2024

I requested for maintenance to come deal with a mice problem in my kitchen on October 6. No one came and they closed my ticket on October 18th. I then submitted another ticket and still no one has come to deal with the mice problem. I've called maintenance but they have been largely unresponsive or say they cannot come when I'm at home (after 4pm on weekdays). It's completely ridiculous that I've had to deal with mice in my kitchen for a month and a half! Last night, the mice bit through my granola bag (see image), which would have been my breakfast. I will not be renting with William Penn Realty again unless they can change their maintenance staffing.

Nov 15, 2024

They are completely UNRESPONSIVE to maintenance requests whether that be mice in the apartment due to numerous unclosed holes in the wall, mice running around in your ceilings, and moldy gross ceiling tiles. Poor response in returning calls or emails. This company has several problems internally and are completely unprofessional and infuriating. They have a 2/5 star rating for a reason, trust it.

Oct 15, 2024

I’ll add to the modest reviews below of this amateur reality company. They will ignore if a dead mouse sinks into your carpet.. forget about getting it replaced. If you have a gas leak or stove is rusted and old you have to go through hoops to justify it being changed. All in all the reality group are bad and very cheap. Ann Marie who unfortunately I have to deal with doesn’t want to assist. Just looks for excuses to not help a tenant and say “it is what it is.” I will be moving out soon and I cannot wait to be done with these clowns.